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Return Policy

Customer satisfaction is a top priority at Elegant Bar Stools. Our return policy ensures the best possible service from the manufacturer to you, provided you follow our instructions carefully.

Elegant Bar Stools products are manufactured to the customer's specifications and as such are considered custom orders. Therefore all sales are final. No returns or refunds will be accepted unless authorized by Elegant Bar Stools.

Color Disclaimer:

Many long hours were put into trying to accurately portray our wood stains, colors & finishes. But as a result of photographic and computer inaccuracies, colors and textures cannot be properly visualized. When you place your bar stool order you are accepting the limitations inherent in not directly viewing samples. Your completion of an order constitutes your waiver of any claim you may have due to dissatisfaction with product color, stains and textures. Please contact us if you are not sure and would like to receive more accurate samples of wood and fabric before placing your order.

WE'VE HAD FEW REQUESTS FOR RETURNS AT ALL - and even fewer due to dissatisfaction with our products.

Also be sure to have accurate measurement for the height of your barstool, as we will not be responsible for any discrepancies on your part. Guide to seat height

It is the customer's responsibility to inspect the merchandise at the time of delivery. In the event that you find the products damaged or defective, make all notations on freight bill before driver leaves. Our company must be notified of damaged goods within 48 hours in order for us to pursue a claim on your behalf. RETAIN ORIGINAL PACKAGING and a call tag will be issued for you. Merchandise will not be picked up, or an exchange issued WITHOUT ORIGINAL PACKAGING. Do not return any item to the manufacturer without prior written authorization; otherwise it will not be processed.

Please follow these instructions carefully UNLESS OTHERWISE SPECIFIED ON BOX.

If you have any questions or concerns contact us at

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